ECommerce businesses can benefit the most from these AI technologies because they usually don’t have the resources available to hire them out and still want to grow their business as fast as possible. While AI has made headlines for its prowess in tabletop games, the true advantage of AI lies in the marketing services that it can provide.
AI marketing CRMs are a boon to businesses of any size and are especially helpful to small businesses that need an assistant and customer service rep rolled into one. These AI CRM technologies make running an eCommerce shop a breeze by eliminating most of the costs associated with running a shop the traditional way.
Here are five AI apps all online store owners should leverage:
- Marketing CRM
What do you think of artificial intelligence do you think of sales, customer service, and customer retention? Probably not. You probably think of a dystopian future where a self-aware software launch is an attack on humanity itself.
The best uses for artificial intelligence outside of technical applications are for marketing and sales and there are more and more companies who are planning to hire business plan consultants to help them. Amazon, Netflix, and Google all use artificial intelligence to predict consumer behavior. For example, if you were using Amazon and have ordered this website before, you will likely receive some recommended products. These products don’t come from a static list of best sellers or priority products.
They are derived from your actions and the actions of customers with interests similar to yours. From this, they can create a list of products you will likely be interested in.
Artificial intelligence isn’t just useful for large enterprises. Marketing customer relationship management platforms are available to all businesses. For Shopify shop owners, for example, you can utilize a free Facebook marketing CRM that can send thank-you emails, customize thank-you messages, and deploy auto-generated retargeting campaigns.
- Email Assistant
When you’re just starting your online store, you probably don’t have a whole sales team ready to answer support emails and calls. An AI assistant can be of great help. Auto replies and smart responses can help you retain customers and improve customer service response times.
You can’t be everywhere at once. But, you can utilize smart software that can converse with customers, businesses, and suppliers as well as schedule calls, and meetings, and answer simple questions.
A smart email assistant can be tremendously helpful for eCommerce businesses, streamlining important administrative processes.
- AI-assisted Fulfillment
Shipping out your goods promptly is incredibly important. At some point though, manual in-house fulfillment simply is not viable. Logistics can be quite a challenge, even if you’re still quite a small-scale operation.
Thankfully some services employ machine learning and artificial intelligence to help make order and shipping fulfillment much easier for you and much more consistent for your customers. While these apps are no replacement for a contract with a warehouse or fulfillment center, it is a good stepping stone for small eCommerce businesses and independent online stores looking to expand their capabilities.
- Customer service chatbot
One of the best applications of AI for online stores: chatbots. Chatbots can be integrated into every point-of-sale, from the Facebook marketplace to your custom mobile app. Chatbots can be an immediate point of contact for every single customer.
They can give out promo codes, order refunds, or help with order cancellations. They can also help customers navigate your site, can supply product recommendations, and inform returning customers about updates.
AI has made an incredible impact on the business community by providing tools and services that would have been impossible to provide otherwise. AI can accomplish things like research and retrieve all in a fraction of the time that a human can. Companies are looking for hiring startup developers that can master various projects and adapt to new changes in technology.
Smart assistants also help eCommerce shops tremendously by providing email assistants and inventory management to smaller businesses that can’t afford the traditional alternative. Additionally, the AI systems often rival their counterparts in terms of productivity and efficiency which means that your eCommerce shop won’t lose out to the competition.
The administrative and logistical processes are also important parts of the equation that AI has no issue filling in. There are services available that employ the latest technologies to intelligently package and track items from around the world. AI helps businesses to do what they do best all year round.
Through AI, companies can save money and time by creating optimized production patterns that rely on AI-based automation.
Automation will improve business processes
AI will continue to impact supply chains by keeping processes light, but in the future, the entirety of the supply chain may become automated through the use of advanced AI. The global economy is subject to the average speed of business around the world.
AI has wowed and astounded millions of people the world over and yet, it could be claimed, that AI is still being underestimated as a game-changing technology. AI has already paved the way for new industries and has given business owners more opportunities than ever to try new things.
Advanced AI, possibly through quantum computing, will make the lag between international businesses a thing of the past as orders will be executed instantly and without any interruption.
- More ethical supply chains
- Better oversight
- Reduced waste
The cost of living will change dramatically
Save for catastrophe, the future of AI looks brighter than almost any other technology thanks largely to its impact on the quality of daily life. AI, once implemented on a global scale, will shift the markets quite dramatically which may cause panic at first but will undoubtedly make life better across the board for those in places that favor technology.
However, eliminating needs will also come with issues like how markets will adjust and how profiteers will make money.
AI creates smoother trade environments because of the use of automated interfaces and chatbots that handle the interaction dynamics between people as well. Businesses that utilize AI fully will also find that they waste less time by eliminating wait times and creating an active funnel of constant activity. All of these global trade changes will directly lead to a decrease in consumer prices which leads directly to an increase in the quality of life.
- Everyday costs will plummet
- The price of goods will fall
- The markets will have a tough time adjusting
AI will redefine how we engage
As artificial intelligence advances at the speed of light, our business processes and social processes remain achingly slow, stagnant, and wasteful. How we engage in both business and in personal relationships is on course to change with widespread automation and wider use of artificial intelligence.
By freeing up much of the mundanity in work and play, artificial intelligence will critically redefine what value creation looks like in a modern post-scarcity economy.
- More duties delegated to bots
- More time and resources for creative thinking
- More meaningful interactions
AI will prompt wider participation
Lastly, AI will prompt global economies and emerging markets to join this massive technological revolution and use AI in its functions.
Utilizing AI reduces costs for small businesses around the world and makes international business much more feasible by using mobile app development services provided by various companies to handle most of the interactions and to provide a customized approach to any business goal. The impact that AI will have on the global economy is hard to overstate as AI technology will completely transform our ideas of global business and community.
- Developing markets have more opportunities
- Low-cost small businesses
- AI firms will grow
Eliminating much of the need for menial work will also mean that people will be able to pursue whichever endeavors they see fit. Hopefully, this evolution of AI will mean that value will matter more as mass automation will have made mass production more than an old hat.
Crucially, AI will redefine how we interact with businesses and technology as bots become more ubiquitous.
In the future, however, AI bots will come in a wider variety of features and functions that will allow them to help users in almost every aspect of their lives. By putting more duties onto AI bots, people will be able to free up time to focus on important work or family which is unfortunately all too rare. By utilizing AI bots, people will also have time for personal hobbies or creative endeavors that help to keep them engaged longer at work and home.