Ethiopian Airline is a government-owned airline in Ethiopia. This is Africa’s largest Airline since it carries more passengers, serves more destinations, and has a bigger size. Sometimes people get issues or face bad experiences for which they want to claim compensation from Ethiopian Airlines. But, the passenger doesn’t know about the compensation process since compensation applies in rare conditions. Passengers have a question they want to know about the answer to How Do I Claim Compensation From Ethiopian Airlines? since everybody is unaware of this policy? So, here in this information, you can get the answer to this question.
Before moving forward, first look at the circumstances and conditions for which you can get compensation from the Ethiopian Airline:
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If your fights get delayed or canceled, you claim compensation under a law called EC 261. You can take compensation of as much as US$700 per person.
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If your flights get canceled, you will be offered another flight for traveling or a full refund. But, if your flight was canceled less than 14 days before you were going to depart through a European Airport, then as per EU law, you can claim $700 per person.
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If Ethiopian Airline offers you an alternate flight that would land at a similar time in a similar place to your original time and place, then they will not compensate you.
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If something happens, that is beyond the control of Ethiopian Airlines, like bad weather, a medical emergency, or something disruptive at the airport. They will not compensate you since these are exceptional situations.
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You can use the free compensation calculator on Ethiopian Airlines to check whether you owe compensation from the Airline.
Now, here comes the process to claim the compensation form from Ethiopian Airlines:
It is the easiest method to claim your compensation at Ethiopian Airlines. To fill out the compensation form, you have to follow the steps:
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Firstly, visit the official website of Ethiopian Airlines.
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Go to the contact us page.
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Select the option of claim compensation.
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Now, enter your details and booking details.
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Then enter the reason for claiming the compensation.
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Attach supported documents.
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Submit your form.
How much can you claim for compensation at Ethiopian Airlines?
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You can claim compensation of up to €250 per person for flights that cover distances under 1,500km.
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You can claim compensation of up to €400 per person for internal EU flights, which cover a distance of over 1,500km.
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If you owe compensation, you will pay for it, whether you are a child or adult or how much you have spent on the ticket.
Conclusion
If sometimes you have changed your plan and want to cancel your flight with Ethiopian flight. So, you can cancel your booking and get a refund for it. But a refund doesn’t need to apply to every booking. You have to see the refund policy and cancellation before the cancellation of a reservation. When you cancel your booking through the website, you can request a refund on their portal. You have to fill out the Ethiopian airlines refund request form by entering your details and booking information. Similarly, you must fill out the compensation form through the Ethiopian Airlines web portal to claim compensation.