ISO 17065 (also known as ISO/IEC 17065) is a standard published by the International Organization for Standardization that aims to offer a common set of standards and practises for organizations that conduct assessments and certifications.
It is not strictly required by any industry because it is an ISO publication. It does, however, give a set of practices and regulations that promote a high level of competence for businesses that certify “products, offerings, or processes.”
What are the Effects of these Standards?
Products: This document assists assessors in certifying actual items that are the result of complicated processes and fulfil a specified, final standard.
Services: This document also assists organizations in assessing and certifying services and intangible commodities, which often involve a temporary/subscription product or finishing activity.
Processes: Finally, this document supports the certification of processes, which are interconnected activities that lead to the making of a product or service, or any system that takes inputs and produces output.
General Terms and Conditions of ISO/IEC 17065
Section Four of ISO/IEC 17065 deals with the overall activities and structure of the Certification Body. This section contains the prerequisites for:
Legal stature presence of a “Certification Agreement” with the clients of the Certification Body minimum provisions of the agreement use of certifying marks and licenses financial support and insurance coverage non-discrimination practices.
- Certification Agreements: Organizations must have a legally binding agreement with their client that includes pre-set certification requirements for the assessing organization. The agreement may not allow the certifying organization to be brought into disrepute as a result of the product or service assessed. The client must keep complete copies of all agreements and keep track of any complaints filed against the certifying organization. Finally, certifying organizations must only present licences or certificates that are relevant to their industry and the terms of the agreement.
- Impartiality: All certification activities must be entirely neutral. Assessing organizations must address internal threats against impartiality, such as handling relationships, proving how the organization eliminates partiality, and demonstrating that the organization does not share the same legal entity as the customer that is being assessed.
- Liability: The certifying organization should have financial provisions in place to handle obligations, including insurance. It must also show that it has the resources necessary to complete the certification duties outlined in the certification agreement.
- Non-Discrimination: An organization must adopt and maintain means to ensure that services are rendered without prejudice, that services are available to all applicants within the scope of the organization’s activities, and that reasons for declining service can be supplied.
- Confidentiality and Publicly Available Information: Certification bodies must follow legally enforceable procedures to keep client information private. In contrast, the organization must give information about its certification schemes, certification methods and processes, and complaint-handling procedures on request.
ISO/IEC 17065:2012 is a global standard for product certification organizations. Organizations seeking ISO 17065 certification must build a quality management system and provide documents that meet the requirements of the ISO 17065:2012 standard. There are lots of certification providers available likewise Documentationcosultancy.com. The ready-to-use ISO 17065 documents for product-certifying organizations comprise a sample copy of the ISO 17065 manual that has been developed and endorsed to guarantee an efficient quality control system.
